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NHS Estates
CREATING THE BEST ENVIRONMENT FOR HEALTH
NHS Estates is responsible for policy development, supporting ministers, the Department of Health and the NHS on all matters relating to the built environment - the impact of the environment on clinical outcomes and patient and staff satisfaction, through best practice in design and construction to innovative engineering solutions.

The agency is at the forefront of a range of innovative processes and products, supporting the NHS by identifying and shaping new ideas.

Our modernising construction programme NHS ProCure21 (P21) was set up in response to the government's 'Achieving Excellence', which aimed to introduce the benefits of partnering and integrated supply chain management into the public sector. NHS Estates adapted best practice from the industry for use in the NHS. After a highly successful pilot, the P21 national framework went national in September 2003 and within a short space of time has approximately ?2bn of schemes registered. Partnering in construction is new to the NHS, but on seeing the benefits - major time savings, better value for money, better solutions by involving specialist support right from the outset, predictability, a guaranteed deadline, a guaranteed maximum price - P21 is proving to be one innovation that is highly successful and highly popular with industry and the health service. Visit the NHS ProCure21 website (www.nhs-procure21.gov.uk).

As part of the government's programme to promote innovation, NHS Estates is working with the DTI to identify the barriers and promoters of successful innovation. We are now following up a major workshop with the NHS and industry in October 2004 to ensure the NHS can maximise its use of new thinking and ideas.
Product development
NHS Estates has delivered a successful programme to introduce bedside TVs and telephone systems for patients in NHS hospitals. Over 70,000 beds in 147 NHS hospitals have now implemented the service. In conjunction with the private sector we are running a pilot at the John Radcliffe Hospital in Oxford, which allows patients to control visitor access through the beside terminals.

This innovative product allows visitors to speak to patients. Patients grant them access and the visitor's journey through the hospital is then controlled by means of electronic swipe-card. Whilst using the consol, a photograph of the visitor is taken, which is very useful for logging visitors to the hospital. This ensures that only legitimate visitors can access wards, thereby promoting a more secure environment for everyone.

We recognise the importance and value of learning elsewhere, be it in other countries and other sectors. As a founder member of the European Union Health Property Network (EUHPN), we are promoting better standards and more effective investment in, and management of, health property throughout the EU, through our network capability that enables members to pool and share knowledge and keep pace with leading-edge developments in this central dimension of health care.

NHS Estates is an Executive Agency of the Department of Health and further details about its work can be found on the website (www.nhsestates.gov.uk).
Peter Wearmouth Chief Executive
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